FAQ
How do we get credentials?
Section titled “How do we get credentials?”BudSense provides client_id and client_secret directly after onboarding your integration.
What account access should we request?
Section titled “What account access should we request?”Provide the specific companies and locations your integration requires.
Why are we getting 429 responses?
Section titled “Why are we getting 429 responses?”Your integration exceeded rate limits. Use retry logic with exponential backoff and reduce parallel request volume.
Why is batch-get-variants returning empty arrays?
Section titled “Why is batch-get-variants returning empty arrays?”Common causes:
- requested barcodes or SKUs do not exist in accessible accounts
- account access is not assigned for the company you requested
stateCodewas omitted or invalid for SKU-based lookups
Do we need to pass locationId in batch-get-variants?
Section titled “Do we need to pass locationId in batch-get-variants?”No. locationId is optional.
- include it for location-scoped results
- omit it for company-scoped results
Which providers are valid for enabling shared customers?
Section titled “Which providers are valid for enabling shared customers?”Current supported values are:
CovaGreenline
How do we reset a client secret?
Section titled “How do we reset a client secret?”Contact the BudSense team.